If an order does not sync from WooCommerce to InfusionSoft or if you need to find an order in WooCommerce, you can follow the instructions in the video below.
Before using this method, ask the customer to try using the site from their desktop using the Chrome browser. If this does not resolve their issue, proceed to use Switch To feature in Woo. 1. Log-in to NAC.com 2. Select users and type client's email into search field 3. When you locate their account, select …
* Log into Woo * Search for the product * Click "Quick Edit" * Change stock status under "In Stock?" drop down menu (In Stock, Out of stock, or On Backorder) Please note- if product will be back in stock soon, mark the product "On Backorder" * Click "Update" to save changes * Double check NAC.com to confi…
* Navigate to product page in Woo Commerce * Click "Variations" * Click on bar next to variation you want to update * In that drop down menu, you can change the "Stock status" (In Stock, Out of stock, or On Backorder) Please note- if product will be back in stock soon, mark the product "On Backorder" * Scr…