When a refund is sitting in Undeposited Funds, the bookkeeper will follow this process to move it to the bank register:
When the Manager of the Online Program approves a refund, the Bookkeeper will go to WooCommerce to issue a refund for the client. Here is a how-to video:
Handling Requests for Retail Product Refunds (Clinic) Policy * Products are not eligible for refund if purchased more than 30 Days ago. * Retail products cannot be returned for a refund (or exchange) if the seal is broken, the package has been opened or the product has been used. * All products refunds are han…