How Customer Can Cancel Their Subscription
Customers have the ability to cancel their product subscription, without the help of support. Instruct the customer to: 1. Log into their account, the "SUBSCRIPTION" tab appears the left-hand side of the page. 2. Click on "SUBSCRIPTION" . 3. Select the subscription you would like to cancel and click on "VIEW"…
Cancelling or Rescheduling an Appointment (MORE than 48 hour notice)
CANCELLING OR RESCHEDULING AN APPOINTMENT (MORE THAN 48-HR NOTICE) Policy * On Saturdays, All Less Than 48-hour Cancellations are Charged a $55-$100 Fee depending on the treatment. (no exceptions). * New Holistic Acne Consults are NOT Charged the Cancellation Fee. We do not want to upset a client before they ar…
