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Showing articles from agent tag

How to Respond to a Ticket in TAWK as an Agent

How to Respond to a Ticket in TAWK as an Agent

Submitting HappyFox Tickets as an Agent

When a HappyFox agent needs to submit a support ticket in HappyFox, they will need to follow this special process and setup their agent account for their own ticketing queues Here is how to do this:

How to publish a knowledge Base article as an agent

WATCH:  How to create a Knowledgebase Article Note: If you don't have access to our company Wistia Account, contact Michael to have our login shared with you.

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