You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
You are viewing the article in preview mode. It is not live at the moment.
Skip to content
Agent Portal
Submit Ticket
Knowledge Base
Login
Menu
Agent Portal
Submit Ticket
Knowledge Base
Login
Home
>
Online Acne Program
Online Acne Program
Articles
7 Day Challenge
Accutane
Acne Gel Timed Schedule
Acne Imposters
Acne Impostor Test
Adrenal Stress Formula and Depression
Ages and Stages
Antibiotics
Are External Skincare Services such as Dermaplaning OK after the Program?
ASR - Acne Severity Rating - When a client gives themselves a lower rating
B7
Birth Control
Bi-Weekly Price Range for Online Acne Program
Botox
Can Adrenal Stress Formula be taken all the time long term if someone is a more anxious person?
Cancellation policy for Online Acne Consultation
Can Clients use other Topical Products such as Zit Stickers?
Can Online Acne Program clients come into the clinic for a treatment if they are visiting?
Can Online Acne Program Clients with Combo Skin Pay Up Front?
CC Creams
Changes in Menstrual Cycle when taking supplements
Changing a Client Email for the Online Program
Choosing the Best Probiotic For Acne
Clear Skin Coach Training
Client concerned they are not getting enough iodine in their system
Client has not had T2M and has stopped responding
Client has not submitted their check-in
Client's who are allergic to Mandelic
Clients who do not schedule a Transition to Maintenance Call (T2M)
Clients who have a Maintenance Plan and they are rejoining the OAP
Clients who OPT OUT of using Photos for Marketing Purposes
Clients who Struggle to Take Supplements/Pills
Common Customizations for the Online Acne Program
Compromised Skin - When an OAP client needs to take an actives break
Consent Form for Online Acne Program
Creating the 1st Order for an OAC
Dermatitis
Determining an Online Acne Program Graduate's Subscription
DHEA Supplements
Diet Recommendations
DIM and EstroBlock™
Drugs That Can Cause/Aggravate Acne
Eczema
Electrolysis
Emailing Clients Outside of Clear Connection
Estrogen
Example of 3-4 Week Regimen
Face Reality Store Locator for Treatments
Final OAC follow up before 2 month expiration on consultation
Fitness Enhancement Drugs, Drinks, Bars and Supplements
Fitzpatrick Scale
Full Program Quantities and Refill Times
Gluten Sensitivity
Goal for Acne Safe Probiotic
Gua sha Technique
Health Savings Account (HSA) Payments
Histamine Reaction
Hormonal Balancing Supplements for Clients under 18
HOW TO ADD A CREDIT IN KEAP
How to Change a Subscription Type for Coaching Zoom vs. Email (Online Acne Program)
How to create an invoice with free shipping in Keap
How to Identify a Gut Imbalance
How to Incorporate VI Derm Dark Spot Serum into a Regimen
How to Make a Regimen More Aggressive
How to Transition a client to Maintenance
How to Turn Off a Subscription in Keap
If a client is experiencing excessive dryness during the program, especially in the winter months
If a client says products encourage wrinkles
Ingredients to avoid in your Supplements - Acne Triggering
International Clients - Online Acne Program Policies
Iodine/Food Triggers and Non-Dairy Brands
Keloid Scarring
Keratosis pilaris
Layering Serums
Lifestyle Choices/Events That Affect Acne
Lip Fillers
Liquid Foundation
Low Coach Review-Campaign Update
Maintenance Plan Information for OAP Graduates
Menopause
Menstrual Cycle and Breakouts
Milia
Non-Inflamed Acne
Now that you are clear
OAP Client experiencing irritation near their eyes
Oils in Food
Once Hub Appointment Booking Links
Online Acne Program clients with account credit
Online Acne Program Train the Trainer with Jessi
Online Program 15% for Written Online Testimonial Rules
Online Team Shift Coverage
Other Prescription and Recreational Drugs that Aggravate Acne
Paper Towels to Dry your Skin
Patch Testing
Picking Active Breakouts - What to say to a client
Pimple Patches
Polycystic Ovarian Syndrome (PCOS)
Pore Size
Product Eye Reactions
Protein Bars
Purple Carrot
Recommendations for Facial Hair Removal for In-Program Clients
Refills for Additional Month
Refunds in Affirm
Regimen for someone who is using Purifying Oxygen Lotion vs Acne Gel/Med
Reply message to Opt Out Video, Audio Photos for Marketing
Sebaceous Filaments
Sebaceous Hyperplasia
Setting Spray
Severe Inflamed Modifications
Signs of Poor Gut Health
Skin Analysis Checklist
Skin turning Orange with ClearChoice Enlighten
Soft Water vs. Hard Water
SOP-2005 Moving A Client To A New Coach
SOP-2012 Planning and Prioritizing Your Day
SOP-2090 Completing a Consult Log
SOP-2094 Not Enough Acne to Join the Program
SOP-2095 Responding to a Declined Treatment Plan
SOP-2096 Check Shipping Restrictions for International Consults
SOP-2120 Where to Vew a $299 Auto-ship Subscription
SOP-2122 Conducting the Onboarding Call
SOP-2153 Adding or Removing Items from an API Order that was Created in Clear Connection
SOP-2154 Charging a Client Invoice for Auto-Bill (pay-as-you-go clients)
SOP-2180 Reporting Non-Compliant Clients
SOP-2210 Client Shipping Issues
SOP-2211 Online Client Wants to Pick Up Products at the Clinic
SOP-2241 Notifying DM Team of Good Testimonial Videos
SOP-2270 Client Not Clearing By Weeks 11/12
SOP-2271 Discuss Additional Coaching Needs & Charges
SOP-2272 Conducting a Troubleshooting Call for a Client
SOP-2273 Determine if a Maintenance Client Needs to Re-join the Program
SOP-2330 Submit HappyFox Tickets
SOP-V-2004 Understanding Google Drive and the Virtual Shared Folder
SOP-V-2007 How to Use Trello
SOP-V-2151 How to Delete an Invoice: Invoice Mistakes and Re Do's
SOP-V-2155 View, Change or Delete a Monthly Coaching Subcription
SOP-V-2156 How to Start and Bill a $299 Coaching Subscription for a Client
SOP-V-2212 Updating a Shipping Address in InfusionSoft
Spironolactone
Steroids
Stress, Androgens, and Acne
Supplements That Trigger Acne
Surgery During the Online Acne Program
Taking Hormonal Supplements Long Term
Testosterone and Androgens
The Adrenal Glands
Threading your eyebrows during the OAP
Thyroid Medication
Tips for Traveling
Too much Zinc or Vitamin A in your supplements
Transferring a Client from In Clinic to Online Acne Program
Troubleshooting For Clients Currently In OAP
Understanding Our Clients
Upgrading a Clear Connection Maintenance Subscription
UTI - Urinary Tract Infection
Vitamin B12
Week 15-16 If a Client Runs out of Mandelic 8% or 5%
What Clients See in Clear Connection after Graduating the Program
What to do if a Client doesn't complete their final check-in
What to do when a Non-Inflamed client starts to break out in Inflamed
What to say if a Client Reports Digestion Issues after Starting Supplements
What to say to a Client when they are asking about hormonal blood work:
What to say to a client when they say the supplements aren’t working:
What to say to a Client who is experiencing Purging
What to Say to a Client who is interested in the OAP
What to say to a client who would like to cancel their OAP and requests a refund
What to say when a client asks if they can get a treatment done while they are in the OAP
What to say when a client does not want to sign the consent form to use photos for marketing
What to say when a client is dealing with stress
What to Say When a Client is NOT Adhering to Diet Changes
When a OAP client says they don't need refills
When Can Clients Begin to See Progress?
When to Occlude vs Treating an Allergy or Eczema
When to Recommend Herbal Formulas and Supplements
Why a subscription sits in a Pending Cancellation status
Why doing your regimen and taking your supplements is important - What to say to a client
Why Icing is important - What to say to a client
Working Out Mid Day