Redeeming a Gift Card or PrePaid Card for Payment

Policy

• The client is responsible for keeping track of PrePaid and Gift Card balances, not Natural Skincare Clinic.
• PrePaid and Gift Cards can be used for services and products.
• PrePaid and Gift Cards cannot be used to purchase another PrePaid or Gift Card.
• PrePaid and Gift Cards are non-transferrable and not eligible for cash back.
• Gift Cards can be purchased on our app or in the clinic, but can ONLY be used in the clinic, not online. 

Task

When a client would like to pay for their order via a PrePaid or Gift Card, the Front Desk Coordinator:

1. Opens the Invoice in Zenoti
    
2. Adds the items to purchase
    
3. Clicks PrePaid/Gift Card under the Payments section of the invoice
    
4. Notices the PrePaid or Gift Card balance, found here:
   
   
    
5. Clicks on the card value shown above.
    
6. A pop-up window (shown below) will appear. Click "Use" to apply the PrePaid or Gift Card balance.
   
   
    
7. The card number and amount will now auto-fill into the Payments section as shown here:
   
   
    
8. Clicks "Add Payment" to apply the card balance to the invoice.
    
9. Closes invoice or take payment for remaining balance.