Oct 13, 2023
Shipping Fees are required for all orders. If a shipping fee was not added, the order will NOT sync to ShipStation.
Take these steps to create a shipping fee quote and send it to the customer for payment.
To determine shipping fees
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- Navigates to InfusionSoft
- Types in the client’s name in the search box
- Select Client
- Under "Create a Quote", enter their products
- Select Shipping Fee to get total
To create a shipping quote
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- Types in the client’s name in the search box
- Select Client
- Select create a quote
- Select Miscellaneous Shipping from the product menu
- Enter Shipping Fee from steps above
- Selects send and require payment
Once the fee is paid, alert the shipping staff member so they can create the label in ShipStation