FRONT DESK POLICIES 

 

Policy 

 

1. No cell phones

 

Cell phones are to be stored away and may be brought out during break time hours.

 

2. No food or drinks

 

Food and drinks must be kept in the kitchen.

 

We have reserved an area in the clinic for eating. Please ensure that you are aware of this and confine yourself to this area when eating.

 

3. No eating or chewing gum

 

4. No employee gathering and chatting

 

Work time is for focusing on clients

 

Quick conversations are acceptable regarding business matters

 

Casual conversations should be kept for lunch breaks in the break room only

 

5. If the desk needs to be left unattended for more than 5 minutes, a replacement should be found

 

6. Keep front desk space neat and clean

 

 

7. HIPAA Compliance at all times

 

• The Health Insurance Portability and Accountability Act, sets the standard for protecting sensitive patient data. Any company that deals with protected health information (PHI) must ensure that all the required physical, network, and process security measures are in place and followed