Aug 31, 2021
When an order needs to be shipped outside of the US, the Shipping Coordinator follows this procedure in ShipStation:
TSK- 403 SHIPPING INTERNATIONAL ORDERS IN SHIPSTATION
Prior to 1:15pm Monday through Friday, the Shipping Clerk:
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- Navigates to ShipStation
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- Clicks on Orders tab
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- Views “Shipping Paid” and “Requested Service” to determine if package is sent UPS or USPS International (ONLY Canada is shipped USPS Intl)
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- Checks Recipient “Client” box
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- On right side of screen, Clicks “print” packing slip
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- Pulls items from the shelf for order, has manager or other approved staff check order accuracy (TSK 418)
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- Clicks on Order #
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- Confirms Harmonization codes have populated
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- Scrolls to top of screen and confirms address and phone number are entered
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- Enters “Shipping info”
CANADA – USPS OR UPS if specified
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- SERVICE= UPS Worldwide Expedited OR USPS
- PACKAGE= Package if using our own box OR Pak if using the UPS Envelope
- Do not enter size info
- Adds insurance if order is over $300 (70% of product total)
- Selects ‘Create Label’
- Navigates to “Shipments”
- Clicks on icon in Forms column
- Clicks “Preview in Browser”
- Prints declarations form (there will be 3 copies)
- Signs and dates each copy
- Affixes pouch to package and inserts the 3 copies of the declaration form
- If shipping UPS, put on the table with sign for UPS to pick up or takes package to UPS
If shipping USPS, places package in USPS bin for pick-up