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Home > Software Tutorials > Keap > SOP-V-2150 How to Send a Quote Instead of an API Order
SOP-V-2150 How to Send a Quote Instead of an API Order
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HOW TO SEND A QUOTE INSTEAD OF AN API ORDER

 

How to Send a Quote Instead of an API Order

Standard Operating Procedure

 

Department:

NAC

SOP ID:

SOP-V-2150

Date:

2/17/2021

Sign Off:

JG

Procedure / Policy Overview

Accurately send a quote instead of an API order for clients new clients who want to see a quote or for any client order if you cannot create the order in clear connection for that client or for manually charging coaching fees


 

 

Task - How to Send a Quote Instead of an API Order

 

  1. Navigate and log into InfusionSoft

  2. Navigate to the search bar (upper right hand corner) and search client name

  3. Navigate to the Orders tab

  4. Choose the ADD QUOTE blue button

 

  1. Add products to the quote

 

  1. No shipping added if sending as a quote only - not intended to be paid. 

  2. Add shipping if sending as an invoice to be paid

    1. Click on the shipping price

    2. Choose USPS priority (top option)

 

  1. If emailing to the client to view as a quote or to pay as an invoice - click the Continue button (bottom right)

    1. Choose the option - Send Quote and Require Online Payment

  2. If auto-charging the quote for a client - click the Place Order button (bottom right)

    1. Scroll down to - Add Payment

 


 

 

Video - How to Reactivate a Client that Declined the Treatment Plan

 

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