Amazon KDP (Kindle Direct Publishing) is the Clove Hill Vendor for Cookbooks:

Account Admin:

Jessica Gremley

[email protected]

You need to make sure you are ordering through Amazon KDP

• Log into Amazon
• Search KDP
• Click on the Kindle Direct Publishing link at the top
• Scroll down until you see the Clear Skin From Within Cookbook by Jessica Gremley
• Click on the three dots
• Choose Order Author Copies
• Enter quantity
• Select Amazon.com from the drop down under Marketplace
• Add to Cart
• Proceed to checkout
• Make sure shipping address is warehouse and NOT the Clinic: 4800 Dahlia St. D-10 Denver, CO 80216
• Billing Address: 4325 N. Harlan St. Wheat Ridge, CO 80033
• Make sure to use CH credit card
• Make sure tax is NOT added
• We pay for shipping
• Do NOT use rewards points towards the order
• Submit order

Create the order in Inventory Planner:

• Always run a FULL synch before placing orders. Click on Sync at the bottom right and Click on Run Full Sync
• Once the Sync is done, click on Replenishment
• Look up Cookbook in the Filters Search Box
• Under Attribute click on Product: Cookbook
• Click on Apply Filters
• Check the box for Cookbook
• Click on the Green New Purchase Order for 1 Variants
• Click Save and click save again
• Add the order number in the Order in Inventory Planner
• Click On Settings in the top right
• Add the Order # to Notes:  
• Click on Save

Receiving Cookbooks:

• Count out each Cookbook
• Check for damaged/defective cookbooks
• If there are any damages/defective cookbooks, take photos and set them aside
• If there are any issues with the order, reach out to Amazon ASAP. See below
• Find PO for this order and cross reference the quantity on the PO vs what we receive.
• If there are any discrepancies include that information on the PO, along with the date and your initials 
• If there are NO discrepancies, write Fully Received, along with the date and your initials 
• Scan the PO save as: Cookbook Order___ and date EX: Cookbook Order_1234_1.2.25
• Save the electronic copy in the Amazon Folder on the Desktop
• Submit PO with any necessary information to the CH Invoices To Enter Slack Channel
• File hardcopy in filing cabinet
• Place the Cookbooks on the shelf

If you need to report a missing or damaged Cookbook, log into Amazon:

• Click on Hello Jessica
• Click on Customer Service
• Click on, A Delivery, Order or Return
• Where it asks, Which Item Do you Need Help With: Type in Cookbook
• Click on the order you are inquiring about
• Report here if you haven't received the package or if it is damaged