We understand that plans can change, and we strive to accommodate our clients' scheduling needs to the best of our abilities. To ensure a smooth and efficient experience for both our clients and our team, we have established the following cancellation and rescheduling policy:

CANCELLATION & RESCHEDULING TIMEFRAME:

• Clients are welcome to cancel or reschedule their appointments at any time, provided it is done at least 48 hours in advance of their scheduled appointment time.

CANCELLATION FEE:

• Any cancellation or rescheduling request made less than 48 hours before the appointment time will be subject to a cancellation fee of up to $55. This fee is necessary to compensate for the time and resources allocated for your appointment, which could have been made available to other clients.

HOW TO CANCEL OR RESCHEDULE:

• To cancel or reschedule your appointment, please contact us as soon as possible. You can reach us via phone or email, or use the rescheduling link in your OnceHub appointment confirmation email.